End-to-end cashless & reimbursement claim assistance
From hospital admission to final settlement — dedicated claim managers standing beside you 24x7.
Overview
Why choose PolicyFacts for claim support?
Filing insurance claims during a medical or accidental emergency can be overwhelming. Our claim support desk handles hospital TPAs, documentation, desk queries, and insurer follow-ups so you can focus on care.
- 24x7 emergency helpline for hospital admission
- Cashless pre-authorization assistance
- Doorstep documentation pickup for reimbursement
- Dedicated relationship manager until final payout
What's covered
Every detail that matters, handled.
Features we insist on before recommending any claim support plan.
Cashless desk liaison
Direct coordination with TPA desks for instant approval.
Fast reimbursement
Speedy document processing and queries resolution.
Zero hassle
We track every stage of your claim status live.
Plans
Three tiers, one honest recommendation.
Indicative pricing. Actual quotes depend on age, city and profile — we'll walk you through it in a 15-minute call.
Dedicated Claim Assist
Free for all PolicyFacts clients.
Included
- 24x7 Emergency line
- Direct TPA escalation
- Paperwork verification
- Nominee guidance
From quote to claim, in three simple steps.
No hidden calls, no pushy sales. A calm, senior advisor walks you through every stage.
Intimate Claim
Call or message our 24/7 hotline upon emergency.
TPA Coordination
We coordinate cashless approvals directly with the hospital.
Settlement
We track payment until money reaches your account.
Common questions
Answers before you have to ask.
Still have questions? A senior advisor will call you back within the hour, on your preferred number.
Request a callbackWhat if my claim is initially rejected?
Our legal and claim experts help file representations and escalate to the Insurance Ombudsman if required.
Protect What Matters Most
Speak with our insurance experts today and receive personalised guidance without any obligation.