Customer Support & Trust
Grievance Redressal
PolicyFacts LLP procedure for prompt, fair, and transparent issue resolution.
Grievance Redressal Cell
At PolicyFacts LLP, customer trust is our highest priority. If you experience any dissatisfaction regarding our guidance, claim follow-up, or policy review services, please follow the escalation matrix below.
Level 2 — Principal Officer / Direct
Turnaround time: 3–5 working days
koyal@policyfacts.inPolicyFacts LLP · Bengaluru, Karnataka
Insurance Company & IRDAI Redressal
For grievances related to claim rejection, premium disputes, or policy endorsements by the insurer, our advisory team will assist you in preparing documentation for the insurer's internal grievance cell and the IRDAI Bima Bharosa portal.
Protect What Matters Most
Speak with our insurance experts today and receive personalised guidance without any obligation.